Building a Competitive Edge: Employee Experience as a Business Strategy

In this episode of "Nine to Thrive HR," host Cindi Koetzle speaks with Celia Fleischaker, Chief Marketing Officer at isolved, to explore the crucial role of employee experience and expectations in today’s business and HR landscapes. Celia shares her journey in tech marketing and her transition to isolved, highlighting the importance of aligning employee experiences with business strategy for growth and productivity. They discuss the impact of technology, especially AI and marketing technologies, in reshaping HR practices to meet the evolving demands of the workforce. The conversation also touches on the significance of creating a positive workplace culture through strategic tech use and the potential of AI to enhance employee satisfaction and efficiency. The episode wraps up with reflections on the future of employee expectations and the necessity for businesses to prioritize employee experience to remain competitive.