Why Employee Listening Should Be Your No. 1 Crisis Management Strategy
Original Air Date: 4/21/2020
A recent study by Edelman found that only 51% of workers say they trust their employer is well-prepared to handle the COVID-19 crisis.
In this time of uncertainty, how you respond matters—impacting trust, employee emotions, engagement, and more. As this crisis evolves, we know one of your top priorities is to ensure that your employees continue to feel supported and safe. However, it’s equally important that you feel well-equipped to check in with employees and their most pressing concerns and understand the unique risks and opportunities in your organization. Why? If you fail to listen, you can’t respond. And if you listen but fail to respond, you risk engagement, productivity, and your bottom line. To be successful, you need to do both.
Regardless of your organization’s level of readiness for this global pandemic, fast and meaningful changes are necessary to keep your organization on the path to success. This webinar will give you the confidence to prioritize employee listening and help you ramp up your strategy to ensure employees, managers, and teams feel safe, engaged, and successful during this developing crisis.
Director of Insights, Anne Maltese and Lead Researcher, Shane McFeely of Quantum Workplace share their insights into how you can do this with empathy and meaning.
Join the webcast and learn:
- 5 reasons to prioritize, collect and act on employee feedback during a crisis
- Key findings and customer stories from COVID-19 pulse surveys
- A step-by-step guide to launching a crisis management pulse survey
- How to use technology to maintain your people practice and impact employee and business success
