Employees are navigating constant change: new technologies, shifting priorities, evolving expectations, and new ways of working. In that environment, communication alone is not enough. People need to understand the why, see how decisions connect, feel included in the process, and trust the leaders guiding them through it.

In this session, Janelle Jordan shares a practical employee trust playbook shaped through real-world transformation work at GoDaddy across performance management, employee listening, recognition, stakeholder involvement, manager enablement, and AI-supported work. Attendees will learn how to build confidence before launch, communicate with clarity during change, and reinforce trust after launch through listening, enablement, visible leadership, and meaningful follow-through.

In this session, you will learn how to:
• Build trust faster by communicating the why before the what
• Help employees feel informed, connected, and confident during uncertainty
• Create stronger buy-in by involving stakeholders early and visibly closing the feedback loop
• Equip managers to communicate consistently, authentically, and in context
• Sustain momentum after launch by reinforcing behaviors, celebrating early wins, and keeping enablement alive beyond the rollout