The workforce has changed. The playbook has not.

Most employee experience programs were built for a world with stable headcount, predictable office footprints, and people showing up to the same place every day. That world is gone. Today’s workforce is distributed, dynamic, and always in transition. The old EX programs are buckling.

The companies winning talent are not the ones with the most perks or the biggest offices. They are the ones with programs built to flex. Flexible enough to meet people where they are. Durable enough to hold up under constant change. Still intentional and human.

In this session, Jeremy Browder shares what it takes to build employee experience for a workforce that never stands still. Real stories from Coinbase’s shift to remote-first. What worked, what broke, and what the data says about what matters.

In this session, you will learn:
• Why most EX programs fail during change, and the design flaw behind it
• How to build programs that flex by design, not just adapt on the fly
• What it takes to create in-person moments that actually matter for distributed teams
• How to measure if your EX investments are working, even as the ground shifts
• A practical way to audit your current EX programs for flexibility and spot the weak points