The My Pleasure Advantage: Why Chick-fil-A Wins on People
Join us for an exclusive 30-minute Q&A with Nicholas Lawrence, Executive Director of People and Culture, local franchise – Indianapolis, Chick-fil-A as we get to know the person behind the title and preview what’s in store for his session at SPARK HR 2026, April 28-30.
In this informal conversation, Nicholas Lawrence, who is part of the world’s most recognizable brands, will share from his personal journey on how to be an organizational culture architect and to make your organization a gold standard of service. You'll get a firsthand look at the themes he’ll be diving into during his SPARK HR session, and a sneak preview into the secrets behind Chick-fil-A’s conviction-driven leadership.
Whether you're deep into engagement & experience or just getting started, this is your chance to hear from one of the field’s most thoughtful leaders — and get inspired before the big event April 28-30.
