Why Don’t You Understand What I Need? Optimizing Employee Experience

Whether one refers to it as the Great Resignation, the Great Rehire, or the Great Reshuffle - organizations are witnessing an extraordinary degree of employee movement and are struggling to both attract and retain crucial talent. To proactively address reasons why employees leave, organizations have to understand their people’s experiences in the workplace in the first place but organizations often struggle to demonstrate to employees that their voices are being heard. 

In this session, we explore the experiences that employees who left or are contemplating leaving have had in addition to whether and how their employers were listening… and what’s most effective in understanding EX. 

Learning objectives:

•  Understand the key drivers of employee turnover
• Understand how listening relates to employee engagement
• Understand how to listen better to different groups of employees